Flexible approach (jewelry maker): "Not happy with your order? Return it within 30 days for a full refund. Items should be in original condition with tags attached. You cover return shipping ($5-15 depending on location), and we'll process your refund within 3 business days. Custom engraved pieces can only be returned if we made an error."
Strict approach (print seller): "All sales are final due to the custom nature of our prints. We only accept returns for damaged items or printing errors. Contact us within 7 days of delivery with photos, and we'll send a replacement. No returns for customer mistakes or change of mind."
Middle ground (clothing brand): "Return unworn items within 21 days for store credit or exchange. Original shipping costs aren't refundable, and you pay to ship items back. Sale items and custom orders are final sale. Email us first to get your return started."